Privacy Policy

Your Privacy Matters

This privacy policy explains how we handle your personal data when you make reservations or purchase tickets through our system. We are committed to protecting your information.

1

Information We Collect

When you make a reservation or purchase tickets, we may collect your name, email address, phone number, payment details, and any preferences you provide (e.g. special requirements). We also collect technical data such as IP address and browser type when you use our website.

2

How We Use Your Information

We use your information to process reservations and tickets, send confirmations and reminders, process payments, improve our services, and comply with legal obligations. We may send you service-related communications; with your consent we may also send marketing.

3

Data Sharing

We do not sell your personal data. We may share your information only with trusted partners necessary to fulfil your booking (e.g. payment processors) or when required by law.

4

Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Payment data is processed in line with industry standards.

5

Your Rights

You may request access to, correction or deletion of your personal data, or object to certain processing. You can also withdraw consent where we rely on it. Contact us using the details on our website to exercise these rights.

6

Updates

We may update this privacy policy from time to time. The latest version will always be published on this page with an updated date. Continued use of our ticketing and reservation system after changes means you accept the updated policy.